The goal was to create a platform that fixed all the issues we identified in the market at the time: Ease and speed for posting listings, loading times while searching and filtering, discoverability and reliability.
This project would challenge established and well positioned car listing websites in PerĂº. It took months of planning and preparation before undertaking any design.
We streamlined the process of getting a car posted by narrowing the steps down to 3, adding contextual guides for every step, and testing the usability of every option.
We also made the site lightweight to ensure fast loading times while searching and filtering, by minimizing the javascript processes and by keeping the frontend straightforward.
To improve discoverability, we created 4 distinct vehicle categories, which we identified were the most common user types during our user research: Family, First car, Work, and High end.
To ensure the quality and reliability of the posts in the site, we had a team that constantly scanned the site looking for fraudulent posts, when found they were taken down and the post's owner was notified, so they had the chance to rectify the information and re-upload. This helped make Gogo the most curated and secure site.